Al Bustan Palace, a Ritz-Carlton Hotel
Apa Kata Tetamu
My stay was flawless and excellent in every detail, including the pool, breakfast, room, amenities, spa, staff, and service. We enjoyed a wonderfully relaxing New Year getaway.
Marwan
Januari 2025
The setting and grounds give you an indication of the splendour of this hotel before you enter the lobby. It's all pristine. The lobby itself is just mind-blowing, both in terms of scale and decor. The place has the feel of a palace which is how it's known amongst the locals. The pool is wonderful but the service around it is even better. I particularly enjoyed the personal ice boxes with bottles of water. The pool staff were hugely attentive and little extras like ice creams in the afternoon that are kindly handed out - it all makes the experience that bit better. The food was delicious for every meal. You pay 5-star prices but that's acceptable when the quality matches which it did.
Livesey
November 2024
Al Bustan is an amazing palace-style hotel. The service and staff are impeccable. The grounds are manicured and feature three large pools. There is a large private beach with plenty of parasols and sunbeds. The hotel caters mostly for European guests, but there are also many locals who come to restaurants after sunset to celebrate Ramadan. Non-Muslim guests need to be aware that during Ramadan Omani hotels are not allowed to serve any alcohol in outer spaces. When coming here expect peace and quiet and no partying of any sorts.
Andrey
April 2023
Pool near the room
Станислав
November 2022
The hotel building justifies the word "palace" in the name - it is breathtaking. The hotel was built a while ago, the interior does not look particularly modern, however all spaces are beautifully decorated, all are impeccably clean and the rooms themselves are very cosy and in great shape. Excellent quality of breakfast, generally dining experience was very good (although one of the key restaurants, China Mood, was closed for renovation). Special thanks to Ali Al Wahibi and to Raju Sonar at Al Khiran restaurant, who went extra mile to make us feel welcome; I have to say however that all staff were very friendly and helpful. Sporting facilities at the hotel are very good and the pools are a joy. The Spa deserves a separate mention - it is housed in a separate building of traditional middle eastern design, is very well organized and offers a great variety of treatments.
Yury
Ogos 2024
The palace itself is beautiful and very impressive, especially the lobby which is wonderful. It is worth the visit by itself. The staff is very professional and welcoming. Thanks so much to all of them (including staff from Khazir shop). The room was amazing (lagoon access), very confortable, with luxurious material and furnishing. We loved the Dyptique products in the bathroom ! The terrace with private access to the lagoon is a big plus, I would definitly recommend. It felt amazing being able to enjoy the lagoon from our room. The infinty pool is great too. Finally, regarding the restaurant, it was delicious, we had a indian/asian buffet for dinner, it was wonderful, so tasteful and with so much choice. Same for the breakfast. We would love coming back, it was one of the most beautiful palace we've experienced in our life !
Jonathan
November 2024
Breakfast buffet was fantastic, dinners were excellent. The grounds were clean, well designed and nicely maintained. Service people were friendly and helpful. The lobby was spectacular and an amazing place to relax, read, and absorb the vibe.
Jim
Disember 2023
The calmness, the gardens, the staff, the breakfast, the rooms and beds, the lobby.
Karim
Mei 2024
The location was fantastic. Near Muscat but by the sea. The property is expansive and to a high standard of decor and comfort
Joe
Februari 2024
The building is very iconic and although the rooms start to be very dated, they are kept rather well. We had two standard connecting rooms and one of them was upgraded to a junior suite, allowing us to have plenty of space with our baby. Staff at the reception and the concierge were attentive, helpful and friendly. The resort has a magnificent and vast garden: plenty of well managed greenery. The spa is unique and an absolute must try. We enjoyed dinner each evening at the pavilion, by the beach. Food was good and staff very friendly.
Stephanie
April 2024
Buat Tempahan